Terms & Conditions

These terms and conditions ('the Terms') govern the users ('you' or 'your') use of the website www.naturecan.comΒ ('the Website') and your relationship with:

(i) Naturecan LLC. whose registered office is atΒ 2230 Ponce de Leon Blvd, Coral Gables, Florida 33134.

('we', 'our', or 'us'). Please read them carefully as they affect your rights and liabilities under law. If you do not agree to these Terms, please do not access nor use the Website.Β If you have any queriesΒ regarding these Terms then please contact us.

1. Agreement

By using the Website you agree to be bound by these Terms.

2. Amendments

We reserve the right to:

Update these Terms from time to time and any changes will be notified to you via a suitable announcement on the Website.Β 

It is your responsibility to check for such changes.Β 

The changes will apply to the use of the Website after we have given such announcement. If you do not wish to accept the new Terms you should not continue to use the Website.

If you continue to use the Website after the date on which the change comes into effect, your use of the Website indicates your agreement to be bound by the new Terms; and modify or withdraw, temporarily or permanently, this Website and the material contained within (or any part) without notice to you and you confirm that we shall not be liable to you for any modification to or withdrawal of the Website or its contents.

3. Registration

You warrant that:

The products purchased on this site are for private and domestic useΒ only and are not for re-sale. You will notify us immediately of any changes toΒ the personal information by e-mailing our customer service representatives at:

Support@naturecan.com

4. Privacy Policy

We will treat all your personal information as confidential and willΒ only use it in accordance with ourΒ Privacy Policy.

When you shop on this Website, we will ask you to input personal detailsΒ in order for us to identify you, such as your name, e-mail address, billingΒ address, delivery address, credit card or other payment information. We confirmΒ that this information will be held by us in accordance with the registration weΒ have with the Data Commissioner's office.

5. Protecting Your Security

To ensure that your credit, debit or charge card is not being usedΒ without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate thirdΒ party databases.

We take the risk of internet fraud very seriously. With the volume ofΒ fraudulent credit card transactions increasing, we make every effort to ensureΒ all orders are thoroughly checked using the information already supplied. ThereΒ is a possibility we may contact you to make additional security checks and weΒ ask for your co-operation to enable us to complete them. We will not tolerateΒ fraudulent transactions and such transactions will be reported to the relevantΒ authorities.

By accepting these terms and conditions you consent to such checks beingΒ made.

In performing these checks personal information provided by you may beΒ disclosed to a registered Credit Reference Agency which may keep a record ofΒ that information. You can rest assured that this is done only to confirm yourΒ identity, that a credit check is not performed and that your credit rating willΒ be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

6. Compliance

The Website may only be used for lawful purposes and in a lawful manner.Β You agree to comply with all applicable laws, statutes and regulationsΒ regarding the Website and its use. You agree not to upload or transmit throughΒ the Website:

Any computer viruses or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer; and any material which is defamatory, offensive or of an obscene character.

7. Indemnity

You agree to fully indemnify, defend and hold us, and our officers,Β directors, employees and suppliers, harmless immediately on demand, from andΒ against all claims, losses, costs and expenses, including reasonable legalΒ fees, arising out of any breach of these Terms by you, or any other liabilitiesΒ arising out of your use of this Website or any other person accessing theΒ Website using your personal information.

8. Third Party Links

As a convenience to our customers, the Website may include links toΒ other websites or material which is beyond our control. For your information,Β we are not responsible for such websites or material nor do we review orΒ endorse them. We will not be liable, whether directly or indirectly, for theΒ privacy practices or content of such websites nor for any damage, loss orΒ offence caused or alleged to be caused in connection with, the use of orΒ reliance on any such advertising, content, products, materials or servicesΒ available on such external websites or resources.

9. Orders

All orders are subject to acceptance and availability. If the goodsΒ ordered are not available, you will be notified by e-mail (or by other means ifΒ no e-mail address has been provided) and you will have the option either toΒ wait until the item is available from stock or to cancel your order.

Any orders placed by you will be treated as an offer to purchase theΒ goods or services from us and we have the right to reject such offers at anyΒ time. You acknowledge that any automatedΒ acknowledgementΒ of your order which youΒ may receive from us shall not amount to our acceptance of your offer toΒ purchase goods or services advertised on the Website. The conclusion of aΒ contract between you and us will take place when we (i) debit your credit,Β debit card or PayPal account or (ii) dispatch the goods to you or commence theΒ services, whichever is the latter.

We will take all reasonable care, in so far as it is in our power to doΒ so, to keep the details of your order and payment secure, but in the absence ofΒ negligence on our part we cannot be liable for any loss you may suffer if aΒ third party procures unauthorised access to any data provided by you whenΒ accessing or ordering from the Website.

The products sold on the Website are not for re-sale or distribution. We reserve theΒ right to cancel orders and/or suspend accounts where we believe products areΒ being ordered in breach of this provision.

You will assume the risk for the products once they have been deliveredΒ to the delivery address which you specified when ordering the products. WeΒ accept no liability where you provide an incorrect delivery address or whereΒ you fail to collect the products from the delivery address which you specified.

10. Cancellation Rights

Where you have purchased the goods or services as a consumer (i.e. forΒ private use as opposed to business use), please note that you are entitled to cancel any contract completed with us within 14 days from the day on which youΒ acquire physical possession of the goods.

If you wish to cancel a contract pursuant to this clause, then pleaseΒ see ourΒ Returns Policy.

11. Price and Payment

All prices shown are inclusive of VAT (where applicable) and are correctΒ at the time they are entered on to the system. We reserve the right, however,Β to change prices at any time without notice to you.

Β YouΒ should note that customs policies and practices vary widely from country toΒ country. We recommend that you contact your local customs office forΒ information.

Please note that when shipping goods from outside of the United States,Β cross border shipments may be subject to opening and inspection by customsΒ authorities. In respect of all goods dispatched to you to an address outside ofΒ the United States, you are deemed to be the importer of the goods and mustΒ therefore comply with all the laws and regulations of the country into which theΒ goods are being delivered.

Payment can be made by any major credit or debit card or via your PayPalΒ account. Payment will be debited and cleared from your account before theΒ dispatch of your good or provision of the service to you. If payment is to beΒ made via a credit card a pre-auth value of $0.01 will be held against the cardΒ until the card issuer validates the payment.

In the unlikely event that the price shown on the checkout page isΒ wrong, and we discover this before accepting your order in accordance withΒ clause 9, we are not required to sell the goods to you at the price shown. WeΒ always try and ensure that the prices of goods shown on our Website areΒ accurate, but occasionally genuine errors may occur. If we discover an error inΒ the price of the goods that you have ordered we will let you know as soon asΒ possible and give you the option of reconfirming your order at the correctΒ price or cancelling it. If you cancel your order and you have already paid forΒ the goods, then you will receive a full refund.

You confirm that the credit, debit card or PayPal account that is beingΒ used is yours. All credit/debit cardholders are subject to validation checksΒ and authorisation by the card issuer. If the issuer of your payment cardΒ refuses to or does not, for any reason, authorise payment to us we will not beΒ liable to you for any delay or non-delivery.

If your credit or debit card payment is not processed successfully for any reason, we reserve the right to reattempt to process payment. We will give you at least 48 hours’ notice in advance of any reattempt to process payment by sending an email to the email address you have provided to us. If you do not want us to reattempt to process payment, you must cancel your order within 48 hours of us sending you this email.

You may only use one discount code with each order. We reserve the rightΒ to reject or cancel any orders where you add more than one discount code to theΒ basket.

We allow you to use discount codes strictly on the terms and conditionsΒ upon which they were issued which, amongst other things, may include terms relating to your eligibility to use them and a maximum order value.Β 

Please familiarise yourself with these terms and conditions before youΒ place an order as we reserve the right to reject or cancel any orders which doΒ not comply with these terms even if your credit or debit card has been charged.Β If there is any inconsistency between the terms and conditions upon which theΒ discount codes were issued and these terms and conditions, the discount codeΒ terms and conditions prevail. A copy of the discount code terms and conditionsΒ can be obtained by mailing or telephoning our customer service team.

12. Eligibility to Purchase

To be eligible to purchase goods on this Website and lawfully enter intoΒ and form contracts on this Website under English law you must:

By offering to purchase goods and services you represent to us that you are 18 years of age or over and authorise us to transmit information (includedΒ updated information) to obtain information from third parties, including butΒ not limited to, your debit or credit card numbers or credit reports toΒ authenticate your identity, to validate your credit card, to obtain an initialΒ credit card authorisation and to authorise individual purchase transactions.

13. Intellectual Property

The content of the Website is protected by copyright, trade marks,Β database and other intellectual property rights and you acknowledge that theΒ material and content supplied as part of the Website shall remain with us orΒ our licensors.

You may retrieve and display the content of the Website on a computerΒ screen, store such content in electronic form on disk (but not any server orΒ other storage device connected to a network) or print one copy of such contentΒ for your own personal, non-commercial use, provided you keep intact all and anyΒ copyright and proprietary notices. You may not otherwise reproduce, modify,Β copy or distribute or use for commercial purposes any of the materials orΒ content on the Website.

14. Limitation of Liability

Notwithstanding any other provision in the Terms, nothing in theseΒ Terms:

The Website is provided on an 'as is' and 'as available' basis withoutΒ any representation or endorsement made and we make no warranties, whetherΒ express or implied, in relation to it and its use. You acknowledge that weΒ cannot guarantee and cannot be responsible for the security or privacy of theΒ Website and any information provided by you. You must bear the risk associatedΒ with the use of the Internet.

Whilst we will try to ensure that material included on the Website isΒ correct, reputable and of high quality, we cannot accept responsibility if thisΒ is not the case. We will not be responsible for any errors or omissions or forΒ the results obtained from the use of such information or for any technicalΒ problems you may experience with the Website. If we are informed of any inaccuracies in the material on the Website we will attempt to correct this asΒ soon as we reasonably can.

In particular, we disclaim all liabilities in connection with theΒ following:

To the full extent allowed by applicable law, you agree that we will notΒ be liable to you or any third party for any consequential or incidental damagesΒ (both of which terms includes, without limitation, pure economic loss, loss ofΒ profits, loss of business, loss of anticipated savings, wasted expenditure,Β loss of privacy and loss of data) or any other indirect, special or punitiveΒ damages whatsoever that arise out of or are related to the Website.

15. Severance

If any part of the Terms shall be deemed unlawful, void or for anyΒ reason unenforceable, then that provision shall be deemed severable from theseΒ Terms and shall not affect the validity and enforceability of any remainingΒ provisions of the Terms.

16. Waiver

No waiver by us shall be construed as a waiver of any proceeding orΒ succeeding breach of any provision.

17. Entire Agreement

These Terms form the entire basis of any agreement reached between youΒ and us.

18. Law and Jurisdiction

These Terms shall be governed by and construed in accordance with theΒ laws of England and Wales and any disputes will be decided only by the EnglishΒ courts.

19. Reviews

If you submit a review, you grant us a non-exclusive, royalty-free,Β perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute,Β and display such content throughout the world in any media.

You grantΒ naturecan.comΒ and its sub-licensees the right to use the name thatΒ you submit in connection with such content, if they choose.

You agree to waive your right to be identified as the author of suchΒ content and your right to object to derogatory treatment of such content.

You agree to perform all further acts necessary to perfect any of theΒ above rights granted by you toΒ naturecan.comΒ including the execution of deeds andΒ documents, at the request ofΒ naturecan.com.

You represent and warrant that you own or otherwise control all of theΒ rights to the content that you post; that, as at the date that the content orΒ material is submitted toΒ naturecan.com.

20. CompetitionsΒ 

We reserve the right to amend these Terms without notice from time to time.These rules will be deemed applicable to each competition unless any specific instruction in a competition provides otherwise.

By entering the competition, entrants will be deemed to have read and understood these Terms and be bound by them. All of our decisions will be final and binding and no correspondence will be entered into.

Any person who is an employee or an immediate family member of an employee of NATURECAN LLC. or any other person who is directly connected with the organisation of any particular competition is ineligible to participate.

All entrants must be aged 18 or over unless any other age restriction is specified or implied. Entrants should, if under 18, obtain permission in advance from their parent or guardian.

All entries must be received by the closing date specified in the competition. Applications will be entered upon submission. No responsibility will be taken for any applications that are misdirected, lost for technical or other reasons or received after the closing date.Β 

We reserve the absolute right to disqualify without notice any entries to any competition which we consider have used improper technical means to enter and/or we believe is fraudulent.Β 

Entrants are liable for their costs to access computer networks.

We will not be liable for or accept any responsibility for: (i) any failure by the winner or any entrant to comply with these terms and conditions; (ii) any disruption, delay or misdirection of entries; or (iii) any server, system or network failures, malfunctioning or inaccessibility.

We shall be the promoter of all competitions subject to these terms and conditions unless stated otherwise.Β 

20.1 Prizes

If for any reason an advertised prize is unavailable we reserve the right at our absolute discretion to substitute a similar prize of equivalent or greater value.Β 

Only one prize will be awarded per household.Β 

There will be no cash or other alternative to the prize offered and prizes are not transferable.Β 

20.2 Notification

The winner's name will be selected in a random draw, after the closing date, from all valid applications received.

The winner of a prize will be notified within 28 days after the winner has been ascertained.

Please allow 28 days for delivery of all prizes.

If the winner of a competition is unable to take up a prize for any reason or if the winner cannot be notified after reasonable efforts having been made then we may dispose of the prize as we think fit without any liability to the winner for having done so.

For each competition, only one prize will be awarded per entrant / email address. Names of winners will be available on request.

The names of the winners may be published on our Website and/or on our Facebook, Twitter or any other social media platform.

20.3 Claiming Prizes

Competition prizes/tickets may be restricted to certain times of the year and unless otherwise stated all prizes must be taken within six months of the date of the competition draw.

Where prizes are to be provided by a third party then the winner will be required to complete all appropriate or applicable booking or other formalities direct with such providers. We will have no responsibility for the acts/defaults of any other persons or companies.

21 Offers/Discounts

Site/Selected Item Discounts

Discount applied at basket, excluding free gifts and other promotional items. Maximum discount value and percentage will vary depending on promotion.

Tiered Discounts

Discount given when offer requirements are met. Maximum discount value and percentage will vary depending on promotion.

Reducing Discounts

Discount percentage decreases periodically over time, as stated. Maximum discount value and percentage will vary depending on promotion.

Was/Now Pricing

Discount automatically applied to products as shown on product pages. In some instances, Was/Now pricing may stack with an offer code, however this is dependent on promotion.

Free Gifts

Gift(s) automatically added to basket when offer requirements are met. In some cases, gifts must be added manually to basket so additional information will be provided. These free gifts are none exchangeable and none refundable.

Free Delivery

Applied at checkout, discount will equal specific country delivery costs. Shipping to other countries may still incur a charge. "Free US Delivery" refers to mainland US only.

Multi-Buy

Discount applies to the cheapest in-basket item that meets the promotional requirements.

Exceptions

Gift vouchersΒ and other specifically stated items are exempt from discount. We reserve the right to amend the list of exempt products at any time. Only one discount code can be applied per basket.

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